Notes

Grade - XI BOOM

Due to some piracy & misuse of the notes, the notes has been removed... Sorry for the inconvinience
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Chapter - 1 :
Human Activity
Chapter - 2 : Evolution of Business
Chapter - 3 : Sole Trading Concern
Chapter - 4 : Partnership Firm
Chapter - 5 : Joint Stock Company
Chapter - 6 : Co-operative Organizations
Chapter - 7 : Public Enterprise
Chapter - 8 : Multi-National Companies
Chapter - 9 : Insurance
Chapter - 10 : Life Insurance
Chapter - 11 : Fire Insurance
Chapter - 12 : Marine Insurance
Chapter - 13 : Office Management
Chapter - 14 : Filing
Chapter - 15 : Indexing
Chapter - 16 : Office Machines, Equipments & Furniture
Chapter - 17 : Office Forms

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Grade - XII BOOM

Business Organization & Office Management

1.0 Nature of Management 14.09.2007

1.1 Concept of Management

1.2 Management & Administration

1.3 Management-An art, a science or a profession

1.4 Levels of Management

2.0 Principles of Management 26.09.2007

2.1 General Introduction of Principle of Management

2.2 Scientific Management Concept

2.3 Taylor's Scientific Management

2.4 Fayol's Principle of Management

3.0 Planning 07.10.2007

3.1 Meaning & Definition of Planning

3.2 Nature of Planning

3.3 Procedure of Planning

3.4 Rationale of Planning

3.5 Benefits & Constraints of Planning

4.0 Organization

4.1 Meaning, Definition & Scope of Organization

4.2 Principles of Organization

4.3 Importance of Organization

4.4 Different types of Organizational structure in brief

4.5 Formal & Informal Organization

4.6 Organizing Process

4.7 Steps in organizing process

4.8 Concept of Span of Control

4.9 Concept on Delegation of Authority, responsibility and accountability

4.10 Decentralization of Authority

4.11 Meaning & Methods of Departmentation

4.12 Organization chart

5.0 Controlling

5.1 Meaning & Definition of Control

5.2 Nature & Purpose of control

5.3 Importance of Control

5.4 Planning & Control

5.5 Elements of Adequate Control

6.0 Decision Making

6.1 Meaning & Concept of Decision making

6.2 Types of Decision making

6.3 Steps of Importance of Decision making

7.0 Direction & Motivation

7.1 Concept & Meaning of Direction

7.2 Role of Direction

7.3 Aspects of Direction

7.4 Meaning of Motivation

7.5 Individual Needs

7.6 Importance of Motivation

7.7 Positive & Negative Motivation

7.8 Maslow's Need Hierarchy Theory

8.0 Leadership

8.1 Meaning & Definition of Leadership

8.2 Leadership Qualities

8.3 Functions of Managerial Leader

8.4 Leadership Style-Democratic & Autocratic

8.5 Meaning of Supervison

8.6 Factors governing effective supervision

8.7 Supervision-It's Importance

9.0 Communication & Co-ordination

9.1 Meaning of Communication

9.2 Principles of Communication

9.3 Importance of Communication

9.4 Meaning of Co-ordination

9.5 Elements of Good co-ordination

9.6 Means of Co-ordination

9.7 Importance of Co-ordination

10.0 Business Communication

10.1 Types of Communication-Internal & External, Oral & Written

10.2 Handling Inward & Outward mails

10.3 Business & Office Correspondance Concept

10.4 Importance of Correspondance

10.5 Essential Qualities of Correspondance

10.6 Structure of Business Letter

10.7 Practice in Drafting different types of letter.

10.7.1 Order Letter

10.7.2 Complaint Letter

10.7.3 Answer to Order Letter

10.7.4 Answer to Complaint Letter

10.7.5 Circular Letter

10.7.6 Reference Letter

10.7.7 Application Letter